As our workplaces (like our society) become increasingly multicultural, employees must have an increased awareness of diversity, personal space, cultural differences, and the use of language and gestures. It is important to ensure individuals and teams treat each other with respect so that everyone feels comfortable and safe. Leadership is no longer only focused on work performance but also on the underlying conditions that make the workplace inclusive, conducive, and comfortable for everyone.

Procept’s diversity and cross-cultural training helps people understand and respect differences and to move beyond them to create stronger and more cohesive workplace relationships. This dynamic and interactive learning experience provides participants with the knowledge and skills to work effectively and inclusively in a diverse setting. It helps them accept diversity and differences, learn to work together with people from all backgrounds and turn the reality of cultural differences to a source of creativity and strength, allowing for different perspectives, innovation, and growth.

This course focuses on practical tools and skills useful in today’s workplace of changing social norms. It guides leaders to navigate their environment, working better with colleagues, co-workers, and clients, regardless of whether they are from other cultures or backgrounds.

LEARNING OBJECTIVES

By the end of this session participants will have gained:

• Cultural awareness and an understanding of the impact of cultural differences
• A foundation and tools to become culturally competent and sensitive
• A better understanding of the cultural challenges facing multicultural workplaces
• The ability to enhance cultural sensitivity and competence
• Practical tools to reduce cross-cultural and social misunderstandings and to encourage positive working relationships

WHO SHOULD ATTEND

This course is relevant to any employee from front-line staff up to senior executives.

LOGISTICS

This course will be delivered online over two half day sessions from 1:00pm to 4:30pm Eastern (Toronto/New York) time on May 31 and June 2, 2022. Online course access details will be emailed to participants approximately one week before the start of the class.