Question 1

Do I need to be a member to sign up?

Accepted Answer

Yes, the event is a lululemon Membership experience. Not a member yet? It’s easy—and free— to create your lululemon Essential Membership account. You can sign up online at lululemon.com/membership, on the iOS version of the lululemon App, or in store.

Question 2

Do I need to bring a yoga mat?

Accepted Answer

Yes, please bring your yoga mat with you for the practice. Mats will not be provided at the event. Also, hydration is key, so don't forget to bring a refillable water bottle.

Question 3

How do I know my ticket was booked?

Accepted Answer

After you register, you’ll receive both on-screen and email confirmations indicating that your ticket was successfully booked.

Question 4

Can I cancel my ticket if I can't come anymore?

Accepted Answer

You can cancel your ticket at any time through Eventbrite. We ask that you cancel your ticket if you can no longer make it so we can make space for another member to register.

Question 5

Do I need to print my ticket?

Accepted Answer

You can show your Eventbrite ticket on your phone or printed, both work.

Question 6

When do I need to arrive?

Accepted Answer

Check-in opens at 4pm, the day of the event. We ask that you have checked in and are on your yoga mat inside BC Place before the event starts promptly at 5pm.

Question 7

How old do I have to be to attend?

Accepted Answer

You must be 19+ to attend this event. Participants 18 and under must attend with a parent or guardian.

Question 8

Is there a hashtag to share on social media?

Accepted Answer

We encourage everyone to share using #lululemonMembership. You can also follow the tag to see what the rest of the community is capturing.

Question 9

Will there be parking at the event?

Accepted Answer

Parking will not be provided. However, street parking is available along Robson St, Beatty St, and in several parking lots in the area.

Question 10

Where is the entrance to the event?

Accepted Answer

Check-in will be taking place at Gate A at BC Place. This is located by Robson St and Beatty St. Please note that standard BC Place security protocol will be in place for entry. This includes the use of metal detectors and a bag search.

Question 11

What if I can only come to part of the event?

Accepted Answer

We recommend coming for the full experience. Please be aware, if you arrive more than 10 minutes after the start of the event you may not be permitted to join. There are no in and out privileges once inside BC Place except for emergency or medical purposes.

Question 12

What should I wear?

Accepted Answer

Wear whatever you're most comfortable in. We also recommend a warm layer to keep you comfortable after you cool down.

Question 13

How difficult is the yoga class?

Accepted Answer

That’s up to you—the practice can be adapted to all fitness levels. Go at your own pace and take as many breaks as you need.

Question 14

What happens if the event is cancelled?

Accepted Answer

You’ll be notified by email if an event has been cancelled.

Question 15

Still have questions?

Accepted Answer

We're here to help. Call or email the Guest Education Centre at 1.877.263.9300 or membership@lululemon.com.

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