Managing Performance in Challenging Situations - Fall 2023

This is an Elective course in The Art of HR Certificate Program.

This workshop is designed to address the more challenging areas of performance management - the capable employee who is not achieving their potential, the employee whose deliverables are great but they can’t seem to get along with other people, or the employee whose behaviours get in the way of a healthy, productive, engaged workforce. In this session, we’ll move beyond the basics and delve into the more complex and nuanced areas of performance management for people leaders and HR professionals. We’ll dive deeper into the grey areas of personality and attitude and their impact on work, including the reality of performance improvement planning and, conversely, the opportunities that exist in succession planning and career planning to develop and bring out the best in the workforce.

This event occurs over two half-days: Tuesday, October 31st and Thursday, November 2nd from 9:30 am -12:30 pm (PDT).

Before taking this course we recommend taking Getting Started With Performance Management.

The event Zoom link will be distributed to registrants a couple of days prior to the event start date.