Strategies for the remote customer

Strategies for the remote customer

We face many challenges when not face-to-face with a customer - it is important to be aware of what they are!

By iA Dealer Services - Centre of Excellence

Date and time

Thu, Jun 13, 2024 10:00 AM - 11:00 AM PDT

Location

Online

About this event

  • 1 hour

Our "WHY" is the answer to overcoming the challenges and we need to create a good strategy when we don't have the opportunity to be in person.

Learn how to design and execute an effective customer-centered presentation to optimize the positive results for the customer, FSM & dealer.


Agenda

  • Challenges
  • Why we need a strategy
  • Process to create the strategy
  • Obstacles

Organized by

iA Dealer Services - Centre of Excellence

For more information about any and all of our programs offered by iA Dealer Services, Centre of Excellence, please email

training.iads@ia.ca

Free