Question 1

How do I access the event?

Accepted Answer

The link to access this online event will be emailed to you via email from the zoolife team directly or Eventbrite a few hours before it is due to commence.

Question 2

What happens if I cannot make it to or miss the event?

Accepted Answer

If you cannot make this event live, you can still enjoy it in your own time! The recording will be shared via email from the zoolife team directly or Eventbrite a few days after the event has ended. It will also be available to watch via the video-on-demand (VOD) section on zoolife itself.

Question 3

Can I extend my zoolife access after the event?

Accepted Answer

Absolutely! You can do so anytime directly on zoolife via your Account section in the main menu. We are also happy to help anytime, just send an email to support@zoolife.tv for assistance.

Question 4

Where can I get assistance or direct my questions regarding zoolife or this event to?

Accepted Answer

We can be reached directly at support@zoolife.tv.

Question 5

What is an ethical zoo?

Accepted Answer

These fully accredited institutions are fundamental to conservation as they provide expert care, high quality nutrition and enrichment to the at-risk species in their care, while supporting field work to save species & ecosystems in the wild.

Question 6

How does zoolife fund animal care and conservation?

Accepted Answer

50% of every zoolife pass directly funds animal care & conservation efforts led by our partners – accredited zoos, animal sanctuaries and rehabilitation centers from around the globe.

Question 7

Where does zoolife stream animals from?

Accepted Answer

Our current participating partners are: Akron Zoo, Butterfly Pavilion, Clearwater Marine Aquarium, Endangered Wolf Center, Lincoln Park Zoo, Northumberland Zoo, Orana Wildlife Park, Phoenix Herpetological Sanctuary, Santa Barbara Zoo, and Toronto Zoo.

Question 8

What is zoolife?

Accepted Answer

zoolife is the world's first online zoo. Giving 4 billion animal lovers access to wildlife animals up-close through live 24/7 user-controlled cameras, with behind-the-scenes zookeeper talks and feeding times daily from the best ethical zoos & animal sanctuaries.

Question 9

How is zoolife any different from free online animal content?

Accepted Answer

zoolife is not just a content platform, it's an online zoo experience. Our users LOVE how interactive zoolife is, specifically: camera control, taking pictures & clips, and chatting live with animal experts.

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