$99

Workshop: Designing for Wicked Problems

Event Information

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Date and Time

Location

Location

Calgary Marriott Downtown Hotel

110 9 Avenue Southeast

Room: Acadia A

Calgary, AB T2G 5A6

Canada

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Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description

Description

Registration is at 9:30am. Workshop begins at 10am sharp.

A wicked problem has no best solution and is difficult or impossible to solve comprehensively because of contradictory needs, requirements, or outcomes. This is a hands-on workshop where David will focus on crafting designs, and making design and product decisions when possible solutions are in conflict, or where there is no optimal solution. David will introduce some methods to help identify, define, and frame the wicked problems and the challenges they present. He will discuss some real examples, then break into workgroups and participate in hands-on collaborative exercises. Attendees are invited to bring their own wicked problems for use in the workshop exercises and for collective discussion.

Objective

Work through examples and exercises to teach how we make better design decisions when there is no clear optimal solution, and when requirements, constraints, and expectations may be in conflict.

Target Audience

UX designers, UX researchers, and product managers who must make difficult product decisions that span technology, business, design, culture, and ethics.

Assumed Audience Knowledge

Intermediate UX design and research.

Five Things Audience Members Will Learn

  • Characteristics of wicked problems

  • Important perspectives on wicked problems

  • Strategies / approaches for handling wicked problems

  • Workshop exercises for selected wicked problems

  • Open discussion and collaboration on participant’s wicked problems

To bring (required software or hardware or supplies)

  • Laptop and/or mobile phone (internet access for examples or research, design software for those who prefer to sketch digitally)

  • Notebook, sketchbook, paper and pen (notes and sketching)

  • Examples of wicked problems from your own work

Presenter

David M. Hogue, Ph.D, UX Design Lead, Google


David M. Hogue, PhD, is an applied psychologist and interaction/UX designer. Since 2013 he’s been a UX design lead at Google, coordinating collaborative efforts on Android design and research across devices (phones, tablets, wearables, autos, TV) to improve UX quality, cohesiveness, and consistency. He has been studying user behavior and designing interfaces since 1997, and combines his skills as a designer and psychologist to bring deeper insight into users' behaviors and motivations when interacting with digital devices and interfaces. Dave teaches information design, interaction design, social media, and mobile design courses at San Francisco State University, and is vice president of experience design at Fluid, the award-winning digital services agency. He has published articles and tutorials on design methods and tools and regularly speaks at seminars and conferences. Clients include The North Face, Reebok, Warner Bros., Charles Schwab, Wells Fargo, and Sur La Table. Dave lives in San Francisco and enjoys writing, cooking, motorcycles, and travel. Visit www.idux.com for links to his Twitter feed, blog, and other online activities.

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Date and Time

Location

Calgary Marriott Downtown Hotel

110 9 Avenue Southeast

Room: Acadia A

Calgary, AB T2G 5A6

Canada

View Map

Refund Policy

Refunds up to 7 days before event

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