Usability Testing

Usability Testing

Gain robust techniques for obtaining feedback from end users throughout product design, and learn how to identify opportunities for design.

By Akendi Inc.

Select date and time

Thu, Jun 6, 2024 9:00 AM - 4:30 PM EDT

Location

AKENDI

60 Spadina Avenue #Suite 100 Toronto, ON M5V 2H8 Canada

Refund Policy

Contact the organizer to request a refund.
Eventbrite's fee is nonrefundable.

Agenda

Introduction


Learn the reasons to conduct usability testing, and the types of usability testing. What are the pros and cons of expert vs. user-based usability evaluation, and how does usability testing fit into t...

Usability Testing Methods


What is remote testing, what are usability testing software tools, how do you differentiate between formative and summative usability testing, and how to avoid common usability testing mistakes.

Conducting Test Sessions


Learn how to capture data, gain knowledge on various types of testing, high fidelity and low fidelity prototypes, and retrospective and automated testing.

Analysis and Reporting


What to do when analyzing test data, and turning the results into design recommendations. How to cost justify usability testing, and the standards for reporting usability results.

About this event

Usability testing gives deep and repeatable insights that help prevent unusable products from reaching the marketplace. Gain robust techniques for obtaining feedback from end users throughout product design, and learn how to identify new opportunities for design improvement.


What you will learn

  • The role of usability testing in the UX design process
  • Usability testing techniques and how to set up a usability test
  • Approaches to identify and recruit appropriate test participants
  • How to facilitate test sessions and analyze the resulting data
  • Methods for turning usability test results into recommendations
  • Practice conducting usability testing through hands-on exercises


Who should attend

This course requires limited prior UX knowledge. Recommended for business analysts, graphic designers, interaction designers, UI/UX designers, product designers and anyone looking to expand or update their skills.


Details

  • 2-day courses run from 9:00am - 4:30pm (Eastern Standard Time)
  • Course will have a 1-hour lunch break each day
  • Choose from In-person or Live Online


Course Materials

In-person:
Participants receive a printed course booklet. A laptop is not required for this course.

Live Online:
Access to our Learning Management System


Certification

Usability Testing is a course within the User Experience Researcher Certification if finished within two years of the initial course.


Learn more about our upcoming courses on our website: www.akendi.com/ux-training

Frequently asked questions

Is this training right for me?

We assume little experience in the user experience field. The courses are appropriate for anyone working in the creation of digital products who wants to learn about the process, tools and techniques to create successful user experiences. The courses are not focussed on how to use specific software.

Can I continue my Akendi training courses and complete my certification through Experience Thinkers?

Yes. We will honor Akendi courses (within the last 2 years) and count each towards UX certification through Experience Thinkers.

You say you offer Live Online training, what does that mean?

Training sessions indicated as Live Online are taught online by Akendi instructors leading and interacting with you in real time via video, interactive exercises, and collaboration software. What you would need is a computer setup with high speed internet, webcam, and a modern browser.

Do I have to take all the courses in one week? OR can I spread them out?

Courses can be taken one at a time over a two-year period. However, by registering for the full week you can pay for the certification, which works out to less than the individual courses when added up.

What are the prerequisites?

There are no specific prerequisites for the courses.

Where are your self-paced courses?

We are currently developing self-paced versions of our courses. If you would like to be notified when they become available, please send us an email: training@akendi.com

If English is not my native language, do you require a TOEFL, IELTS or GRE score to attend?

Though English language test scores are not required for any of our courses, the course content revolves around abstract concepts and requires a firm grasp of the English language. We recommend a fairly high English language proficiency (TOEFL 80-90 score, IELTS 5.0-6.0 points, TOEIC 785-944 points)

Is there a cut-off date to register?

Registration will stay open until the start of training or a maximum number of students have been reached.

Do I have to complete the courses within a certain timeframe?

Most participants complete the certification within a one-week intensive program, however, if you are completing certification through individual courses you have two years to complete. If more time is required, you may request an extension by emailing training@akendi.com

Organized by

About Akendi

We are a collective of experience strategy and design leaders who are leading digital and service transformations across the globe while teaching and mentoring the next generation of experts.

We're pleased to offer new sessions in our Akendi UX Training. Learn from practitioners through our workshops, certification programs and custom in-house training. Our CXD and CXR certifications build on our experience over the last 15+ years of teaching UX, making up-skilling easier than ever.

Visit our website to learn more about what we have to offer!

$1,570.70